Shipping times vary depending on the country you're shipping to and our product provider. We work with suppliers from all over the world, so delivery times depend on their location. For example, items from U.S. providers may take longer to ship outside the U.S., while European suppliers ship faster within the EU but take longer elsewhere. You'll see estimated delivery times at checkout based on your location.

Yes, we ship worldwide!Shipping times and costs vary depending on your location and the product provider. You'll see available shipping options and estimated delivery times at checkout.

We do not typically offer returns or refunds since all products are made to order. However, if your item arrives damaged, misprinted, or defective, we’ll be happy to assist you and replace it or issue a refund. To submit a claim, contact us within30 daysof delivery with photos of the issue. For full details, see our Refund Policy at the bottom of the page.

To find your perfect size, check the size chart provided with each product. We recommend measuring a similar item you own and comparing it to the chart to ensure the best fit.

Since all items are made to order, we cannot offer refunds for incorrect sizing. However, if you realize you’ve chosen the wrong size, contact us immediately before your order is processed, and we’ll be happy to modify it for you.

Once your order is shipped, you’ll receive an email with a tracking number. You can use this tracking number to follow your order’s progress directly on the carrier’s website. If you don't see the email, please check your spam folder, or feel free to contact us for assistance.

For further assistance, you can reach us by filling out the contact form on our Contact Us page or by emailing us at sequelle.co@gmail.com. We’ll get back to you as soon as possible!